All goods are dispatched within 3 working days of receipt of order. In accordance with EU legislation, shoppers purchasing from the Litteraria Pragensia Books website may cancel their transaction within 7 days of ordering, or within 7 days of receipt of the ordered goods, whichever is the later. In the case of goods that have already been dispatched, these should be returned to the sender for full refund. In either case, written notification is required before refunds are made. Email notification is acceptable. In the event that the goods received are not in an acceptable condition, they will be replaced free of charge, or the purchase price refunded in full.